Cold Emailing

How to grow a community: Outreach tips to getting 90+% valid emails & 15+% CTR

Mihaela Cicvaric
LAST UPDATED
May 31, 2024
READING TIME
7 min.

One of the most effective ways to stand out from competitors and build a circle of brand evangelists is to grow your online community.

An online community is a group of like-minded people that can boost brand visibility, foster relationships, and drive constant engagement. Having a thriving community helps you position your brand as an industry leader and translates into valuable feedback.

While there are numerous strategies to gather relevant people under one virtual roof, one method remains effective yet underrated: cold outreach.

Beyond its traditional use in sales and marketing, cold outreach can be a strategic tool to find and engage with potential community members!

In this article, we’ll show you how Tal, the sales lead at lemlist, used cold outreach to grow his Outbound Hub community from 0 to 500+ members in just a few days. Follow his actionable steps and replicate his strategies to grow your own online community and accelerate your business growth like never before!

4-step outreach framework to growing your online community

1. Find your leads in Sales Navigator

One of the ways to find a relevant target audience is to scrape the people whose LinkedIn profile you visited.

Because Tal was researching his Ideal Customer Profile on LinkedIn, the users whose profiles he visited might be considered valuable community members.

Targeting these people will make your outreach more “warmed up”.  LinkedIn users usually get notifications about who viewed their profile. So if someone sees that you've viewed their profile and then receives a message from you shortly afterward, it makes you more familiar and fosters engagement.

Here’s how you can scrap leads whose LinkedIn profile you visited in Sales Navigator:

  1. Sign into your Sales Navigator LinkedIn account or start a 14-day free trial
  2. Once you’re logged in, navigate to the Lead section
  3. Add filter in the section “People you interacted with” → “Viewed profile”

P.S. You can go another way around and target people who visited your profile. In this case, you're targeting individuals who have shown some level of interest already, which can lead to a higher conversion rate.

2. Scrape your leads with lemlist Chrome extension

Once you have a list of leads whose profile you visited in Sales Navigator, you can use the lemlist Chrome extension to export your new leads to lemlist’s multichannel campaigns.

This is how Tal saved hours of manual work and distributed his resources on more revenue-driven tasks.

Here’s how to scrape your leads from Sales Navigator with the lemlist Chrome extension:

In case you don’t have a lemlist Chrome extension yet,

  1. Get the extension from the Google Chrome Store
  2. Ensure you’re logged into your lemlist & LinkedIn account. If you still don’t have your lemlist account, you can start a 14-day free trial here
  3. Access the extension on the right hand side of your app

When visiting an individual lead’s profile, click on the extension to:

  • get leads email (or available phone number - coming soon!)
  • push that lead to your outreach campaign (or CRM’s contacts list - coming soon!)

Find or edit your leads information before importing them to a campaign from one spot.

Add your lead to an existing campaign or create an entirely new campaign. No more back and forth between the lemlist app and the extension!

3. Find your leads’ verified data with lemlist’s Email Finder and Verifier

To ensure you find the right outreach contacts without the technical skills or tons of manual work, you can use lemlist’s Email Finder and Verifier.

Thanks to the waterfall enrichment method, Email Finder and Verifier combines the best third-party data sources to give you 80%+ valid emails. This is the equivalent of asking multiple different providers for up-to-date leads’ information without navigating and subscribing to multiple apps.

Here’s how Tal enriched his leads with lemlist’s Email Finder and Verifier and got 93% of deliverable emails:

Once you have your new leads imported into your lemlist campaign, select them by bulk (or one by one) and choose the “Verify email” option:

For each lead, the app will:

  • Clean the first name and last name
  • Extract and save relevant available information from the lead's LinkedIn profile
  • Retain the best email we found from multiple providers
  • If available, save additional information such as phone number, civility, job title, and other relevant details

P.S. If you’re exporting up to 300 leads, you can enrich them directly through the lemlist Chrome extension!

4. Create engaging outreach campaigns for different segments

To reach out to his freshly imported and enriched leads, Tal decided to create 3 different campaigns for 3 different segments.

By targeting different segments with distinct campaigns, you can address each group’s unique needs and challenges, resulting in more relevant and impactful messaging.

This tailored approach boosts relationship building, builds solid ground for future campaigns, and prevents message fatigue.

Here’s a full breakdown of Tal’s campaigns and segments that aim to grow a community:

Campaign #1 targeting super engagers

With this campaign, Tal targeted people who had already engaged with another outbound community. Targeting these leads can lead to higher CTR as these people have proven their interest already by engaging with familiar activities.

Step 1: Automatic email

Here’s why this email works:

  • personalized icebreaker shows Tal did prospects’ research which makes the rest of his message more relevant
  • there is a clear list of benefits for the recipient, pushing them to take action and click on a straightforward CTA link
  • the “PS” sentence ends the email in a friendly tone which makes the recipient more comfortable taking the desired action

P.S. You can notice that Tal used multiple senders to send his outreach campaign. By doing so, he can beat email sending limits set by email providers without risking landing in spam and not reaching out to his target audience. Check out this article on how you can do it too!

Step 2: Second automatic email after 3 days of no response to initial email

Here’s why this email works:

  • the video catches leads’ attention more easily than the written text from the majority of other emails in leads’ inboxes
  • because there’s not a lot of context around the video, it makes the message intriguing and pushes views
  • because the lead might have missed all the written benefits from the previous email, Tal ensured to include them in this 38-second format

Step 3: Third automatic email after 2 days of no response to the second email

Just because your leads didn’t respond to your first two messages doesn’t necessarily mean they aren’t interested in your offer. They might have been busy, off, or simply missed your message in their inbox.

In this case, you can send them another email, but only if it adds more value!

Here’s why this email works:

  • Tal shared valuable resources for free that will help leads advance even without taking desired action to join the community
  • he included social proof to showcase his leads they can achieve the same or even more by taking action from this email
  • there’s the funny image that makes this email stand out and gives that extra personalized touch
  • the CTA is not pushy and doesn’t require a lot of effort - it sounds like something you would send to your friend or a colleague

Campaign #2 targeting lemlist users

Because lemlist’s ICP matches the targeted ICP to join the Outbound Hub community, a quick win for Tal is inviting lemlist users (whose profile he visited) to join the community!

In this campaign, Tal used the same steps as in the previous one, and only changed the subject line and content of the initial email in step 1:

Here’s why this email works:

  • he made leads feel seen and appreciated by mentioning their success and possible contribution
  • there’s a clear benefit for this specific segment, with a list of advantages to push an action
  • the PS element is very casual, asking leads for a coffee chat instead of a formal meeting

Campaign #3 targeting the rest of the qualified list

This campaign is targeting other people on the list who aren’t necessarily lemlist users or have engaged with previous communities. Still, they could be valuable members!

In this campaign, Tal used the same steps as in the previous two, and only changed the subject line and content of the initial email in step 1:

Here’s why this email works:

  • the intro makes Tal seem more familiar and positions him as someone who made an effort to find out more about leads by checking their profiles
  • there’s a clear benefit, which is broader than for the previous campaigns but still gives leads a reason to take action
  • the PS element gives extra value by dropping important industry names that can help leads beyond this email

The result?

  • 10+% CTR (Click through rate; ratio of clicks on a specific link to the number of emails)
  • besides other outbound and inbound methods, Tal grew the community from 0 to 500+ members in less than a week!

Conclusion

Creating a thriving online community requires more than just chance encounters or passive waiting.

In 2023, cold outreach is still one of the most effective methods to gather like-minded people!

By leveraging personalized, genuine, and strategic cold outreach methods, you can:

→ find proactive community members
→ foster meaningful dialogues
→ nurture trust and collaboration

The easiest way to follow Tal’s 4 steps is to create your lemlist account, and let lemlist automate your manual and repetitive tasks!

P.S. If you want to network with the most successful outreach experts and apply their tips and industry trends to sign more deals, join the Outbound Hub! No BS, no fluff - just genuine connections and collective growth.

Mihaela Cicvaric
Content Marketing Manager @ lempire | Sharing everything you need to get replies to your cold emails
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Price
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AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
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Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
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Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
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star
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$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
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star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
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star
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Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
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star
star
star
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Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
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star
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$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
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star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
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star
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star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
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Lack of tracking system
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Team: $20/month
Business: $45/month
4.7
star
star
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Social Media Integration
Easy contact data collection
No marketing/sales features
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Lack of tracking system
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7-day trial
$12/month
4.75
star
star
star
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Block Functions
High customization capability
Not a dedicated CRM
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Limited
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Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
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Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
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iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
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Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
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Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
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Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
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$9.99/month
4.45
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star
star
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star-half
160+ app integrations
Comprehensive integrations
No free app version
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Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
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4.5
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star
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square-check
14-day
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€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
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Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
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star
star
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star-half
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14-day
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€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
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Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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