Deliverability

Decoding The Impact of Spam Words: What You Need to Know

lemlist team
LAST UPDATED
August 6, 2024
READING TIME
7 min.

Want to know the main barrier between your message and your audience?

Spam words!

Spam words are common words or phrases that are flagged by spam filters as ‘suspicious.’

They can:

  • Trigger email spam filters.
  • Lower your search rankings.
  • Ruin your social media reach.
  • Decrease trust on your recipient’s side.

How Spam Words Affect You

Here are the ways spam words can affect you and your business:

  • Email Filters: When you use them in your emails, they can trigger spam filters - decreasing your open rates & harming overall email deliverability.
  • Search Engine Rankings: If your website heavily uses spam words, search engines might tag it as low-quality content. This can drop your site's ranking, hurting visibility & traffic.
  • Social Media Reach: Overusing spam words can cause algorithms to hide or de-prioritize your posts, diminishing engagement and possibly flagging your account.
  • Audience Trust: When you add spam words to your content, you risk harming your audience’s perception of you.
  • Legal Compliance: In email marketing, using spam words can risk your compliance with CAN-SPAM laws.

Our Cold Email Audit tool checks your cold email copy for spam words and other factors that could negatively impact your deliverability. ⬇️

2024's Advanced Spam Filters: What It Means for You

Algorithms are becoming increasingly sharp, and for you, this means a shift in focus.

It's not just about avoiding a list of spam trigger words (a good place to start, btw) - it's about the context in which you use them.

1. Focus On Context

The Change

Spam filters now have the AI smarts to understand the context of your messages; they look beyond just keywords to the overall intent and relevance.

Your Move

  • Whether you're drafting an email, social media update, or blog post, ensure your content is relevant to the platform and the audience.

2. Aim For Engagement

The Change

Across platforms, the way users interact with content like yours influences spam detection.

Neglected or frequently dismissed content can signal a spam alert.

Your Move

  • Craft content that invites interaction, such as responses, shares, or clicks.
  • Personalize and make your content relatable to encourage active participation from your audience.

With lemlist, you can personalize your outreach to each lead. You can even personalize images in your emails:

3. Learn & Adapt

The Change

Spam filters are constantly learning from vast amounts of data, making them quicker at identifying new spamming tactics across various digital channels.

Your Move

  • Keep evolving your content & outreach strategy.
  • Stay updated with the latest trends in digital communication and adjust your approach to stay ahead of these adaptive filters.
  • Experiment and analyze the effectiveness of different content types.

4. Provide Value & Clarity

The Change

Over-optimized content, with an excessive focus on SEO or keyword stuffing, is often flagged by spam filters across digital platforms.

Your Move

  • Aim for a natural, user-focused approach.
  • Whether it’s SEO for a blog post or hashtags in a social media update, use them thoughtfully.
  • Prioritize providing value and clarity over purely technical optimization.

5. Build & Maintain Credibility

The Change

The perceived trustworthiness of the sender or content creator plays a crucial role in spam detection algorithms.

Your Move

  • On social media, regularly engage with your audience authentically.
  • For blogs or websites, ensure transparent and trustworthy practices.

Tips For Spam-free Communication

If you keep the best interests of your recipients in mind, you don't need to worry too much about algorithms (they're built to please users in the first place!).

Here are essential tips to follow:

1. Be Straightforward

Avoid phrases like "Best deal ever!" and stick to honest, straightforward language that accurately represents your offer or message.

Subject: !!!HURRY!!! Discounts on Winter Coats - Best Deal Ever!!!

Subject: Discover Our New Winter Collection: Style & Comfort Await You

2. Avoid ALL CAPS

Excessive use of ALL CAPS can flag your content as spam in both emails and social posts.

Filters often interpret this as shouting, commonly associated with spammy content.

Overdoing it:

Hi there [First Name],
MASTER THE ART OF PEOPLE MANAGEMENT!!!
Attend our exclusive webinar TODAY!!
Seats LIMITED!
[Your Name]
[Your Company]

Just right:

Hi there [First Name],
We’re diving into the world of people management in our next webinar!
Want to join us and discover how to bring out the best in your team?
Let’s make it happen!
Reservations are now open - [link].
[Your Name]
[Your Role]
[Your Company]

3. Avoid Exaggerated Urgency

Creating urgency is effective, but avoid alarmist language.

Phrases like "Act now before it's too late!" can make spam filters suspicious, categorizing your message as potential spam.

Plus, it can be terribly annoying for recipients.

Here are a few subtle alternatives:

  • "Enjoy this opportunity" - Invites engagement in a gentle manner.
  • "Join us when you’re ready" - Encourages prompt action while being considerate.
  • "Available for a short time" - Indicates limited availability without pressure.
  • "We'd love to see you there" - Adds a personal touch to an invitation.
  • "Take advantage of this special offer" - Suggests benefit without urgency.
  • "Looking forward to your participation" - Shows eagerness to include the recipient.
  • "Spaces are filling up quickly" - Conveys limited availability in a calm manner.
  • "Just a friendly reminder" - A soft nudge to act.
  • "Grab your spot at your convenience" - Provides a relaxed invitation to act.
  • "Offer valid until [date]" - Shows the deadline in a straightforward, non-alarming way.

4. Use The Right Amount Of Emojis

While a couple of emojis can add flair, overusing them can trip email and SMS spam filters.

They may interpret an overload of emojis as an attempt to catch the eye deceptively.

5. Avoid Industry Trigger Words

Every industry has its trigger words that are more likely to be flagged by spam filters.

Identify and avoid these in your SEO content, emails, AND social media posts.

Spam filters tend to hit emailers the hardest.

Mail Meteor’s online spam checker can help you perform a speedy spam check before you hit send.

6. Create Different Content For Different Channels

Different platforms have different algorithms.

For instance, what works for SEO on your website might not work in your Facebook content.

Tailor your strategy to each platform's algorithm.

7. Write Naturally

Since spam filters are getting smarter, you must try your best to write naturally.

In other words - keep calm & be human.

  • Write as if you’re speaking to someone face-to-face (without “uhm…” & “#$#%!”)
  • Use clear and concrete language - stay away from vague & abstract analogies.

8. Personalize

Generic, impersonal messages are often flagged as spam.

Use the recipient's name, reference past interactions, and inject personality.

Here’s a great example of a personalized LinkedIn message:

9. Use The Appropriate Tone

A blend of concise and conversational tones is less likely to get you in trouble.

Long, overly promotional paragraphs can hurt your reach, especially in email marketing.

Stay Real

The punchline?

Stick to authenticity and clarity in your messaging, and you'll stay clear of filters and connect effectively. It's the golden rule of email outreach.

For outbound sales enthusiasts, don't miss our cold email ebook.

As experts in the field, we've listed our top insights and strategies to find and close ideal buyers.

lemlist team
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G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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