Sales Strategy

Where do leads come from? What you should know about lead sources

Christina Miranda
LAST UPDATED
September 6, 2024
READING TIME
7 min.

You’ve got the best product/service, everything is planned and your business is up and running. What are you missing?

CLIENTS!

But before you actually get clients, you need leads.

And the question arises... Where do leads come from?

What is a lead?

In sales, we consider a lead any person who has the potential of becoming a client of your company. This person may have shown interest in your business at some point, or could benefit from in.

We can classify leads in three categories or tiers, that will help you assess the amount and kind of efforts you have to invest in them:

  • Cold leads

These are individuals who may have shown little interest in your business (perhaps they have visited your website, or your LinkedIn profile or have liked a post on social media).

We also consider cold leads those leads who have never heard of your company and who your are reaching out to for the first time without any previous engagement.

  • Warm leads

These leads have demonstrated some interest in the company's products or services, such as downloading a whitepaper, signing up for a webinar, or requesting more information.

  • Hot leads

Our favorite tier!

These are highly qualified leads who have shown strong interest and intent to purchase, such as requesting a demo, asking for pricing information, or expressing an immediate need for the product or service.

Hot leads are the ones that should require most of your attention and who should become your top priority as they are one short step away from becoming clients.

The goal of lead management is to nurture and convert leads into customers through targeted marketing and sales efforts.

This process involves qualifying leads, engaging with them through personalized communication, and ultimately guiding them through the sales funnel until they make a purchase.

Where do leads come from?

Leads don’t just pop up out of thin air, they need a source, meaning we need a place where leads can hear from us and get to know us and the work that we do.

This source is what we know as a lead source.

What is a lead source?

Lead sources are essentially the channel in which potential customer discover your brand.

There is no one way to go about lead sources, so your best approach will be a multichannel approach. By broadening your lead sources you’ll be guaranteed to reach a wider range of potential clients.

However, before you start posting randomly everywhere, make sure you’re familiar with the channels your ideal customer will be present on.

In order to effectively set up a lead generation strategy, make sure you set up your ICP or buyer persona, so that you know exactly who you are targeting.

There are five main categories in which we can divide lead sources.

  • Social media
  • Industry events
  • Referral programs
  • cold emailing and advertising

Social media

Social media is probably the most widespread lead source out there at the moment.

You are not targeting specific people, therefore anyone who can be interested in your product or service can easily reach you.

However, to be able to make yourself stand out a prominent asset in your industry you need to have a strong social media presence.

Don’t be limited to simply talking about you and what you do, but also do research, learn about other prominent figures, discuss relevant topics in your niche. This way you’ll ensure to have a higher engagement level on your posts and these will reach a wider audience.

14% of marketers have issues creating content that generates leads, and we get it. It’s tough to think about the most ingenious posts while you’re also juggling the more technical parts of your business. But fear not, because lemlist is always here to help.

Check out this video and get inspiration to craft post that will help you reach your target audience and establish yourself as a thought leader in your industry.

Industry events

Industry events, such as trade shows, conferences, expos, and seminars, can be highly effective lead sources for businesses.

When you actively participate in your industry or community you give potential leads the perfect opportunity to meet you and chat with you one-on-one, proving that you’re a real persona who cares about the business and knows what they are doing.

These events bring together professionals, decision-makers, and potential customers within a specific industry or niche, providing an excellent opportunity for networking, showcasing products or services, and generating leads.

What are the benefits of actively participating in industry events?

  • Create a solid network

Industry events offer a platform for face-to-face interaction with potential customers, partners, suppliers, and industry influencers.

Networking at these events allows businesses to establish new connections, build relationships, and exchange contact information with prospects who are actively interested in the products or services being offered.

  • Gain brand exposure and visibility

Participating in industry events provides businesses with a platform to showcase their brand, products, and expertise to a targeted audience.

Booths, presentations, workshops, and speaking engagements allow companies to create awareness, demonstrate their offerings, and attract the attention of potential leads who may be seeking solutions within the industry.

  • Improve your lead generation

Among the benefits of industry events, we find a great opportunity to participate in various lead generation activities, such as:

  1. Collecting contact information
  2. Conducting demos or trials
  3. Hosting contests or giveaways, and offering exclusive promotions or discounts to event attendees.

These activities help capture the interest of prospects and generate qualified leads for follow-up.

  • Research market trends

Industry events provide opportunities to gather market insights, observe competitor activities, and stay updated on industry trends, challenges, and emerging opportunities.

By engaging with industry attendees you will be able to learn what your target audience looks for in products or services such as yours and what your competitors are doing.

Referral programs

Let’s be honest, when you’re looking for a new product or service to invest in, you’re much more likely to go for a suggestion from someone you trust.

This is why, implementing a referral or affiliate program in your business ensures that all of your happy clients are motivated to bring in even more happy clients.

A referral occurs when an existing customer, partner, or contact recommends a product or service to someone within their network, leading to a potential sales opportunity.

Here are some key reasons why referrals are an effective lead source:

  • Trust and Credibility
  • Higher Conversion Rates
  • Quality Leads
  • Cost-Effectiveness
  • Expanded Reach and Network
  • Long-Term Relationships

For these reasons and many more, eferrals are a powerful lead source that can drive business growth, increase sales, and build brand loyalty.

Cold email software

Email marketing is the best way to reach out to your leads on a more personal level, but in this case you’d need to have a ready-made client base (or lead base).

So how can you leverage this type of software as a lead source?

As cold emailing experts, at lemlist we help you and your business to grow your lead database as much as possible by sending out successful campaigns and reaching your leads and prospects at the right time and the right place.

By investing in a solid outreach software, you are guaranteed to receive a wide lead source, particularly if you have a built-in lead database or easy-to-use email finders where you can get your leads contact information quickly and accurately.

At lemlist we pride ourselves in our lead database with more than 450 million verified contact details and advanced filters that will help you find the perfect leads for your business.

Additionally, you can also use lemlist’s Email Finder and Verifier to gather all the information you need to build your perfect email list.

Don’t just take a word for it and give it a go yourself! ⬇️

Paid advertising

A successful strategy in online marketing is implementing paid advertising, ensuring that your product or service will appear in search engines, social media, or other apps.

With paid advertising, you can target your target audience based on their location, consumer behavior, interests, and keywords.

This method requires a prior investment and is best suited for companies who already have a pretty solid client base. If you are just starting, make sure you leverage the other lead sources listed above before you invest in paid advertising.

That being said, this strategy bring multiple benefits to your business:

  • Targeted Reach

Platforms like Google Ads, Facebook Ads, LinkedIn Ads, and Twitter Ads offer advanced targeting options, ensuring that ads are shown to individuals who are likely to be interested in the products or services being advertised.

  • Immediate Visibility

Unlike organic marketing efforts that may take time to gain traction, paid advertising offers immediate visibility and exposure.

You can create and launch ad campaigns quickly, and showcase your product or service to potential customers almost instantly.

  • Measurable Results

Paid advertising provides detailed metrics and analytics that will allow you to track the performance of your ad campaigns.

Metrics such as impressions, clicks, conversions, click-through rates (CTR), cost per acquisition (CPA), return on ad spend (ROAS), and more will offer you valuable insights of your advertising efforts and optimize campaigns for better results.

  • Scalability

Paid advertising offers scalability, allowing your business to allocate budgets according to their needs and objectives.

Whether you want to start with a small budget and gradually scale up or invest more aggressively to reach a larger audience, paid advertising provides flexibility in budget management.

Paid advertising is specifically designed to generate leads and drive conversions.

With strategic ad messaging, compelling offers, and clear calls-to-action (CTAs), you can encourage users to take desired actions, such as signing up for a free trial, requesting a quote, or purchasing.

Best practices when setting up your lead sources

You already know the best places to find your leads, but, as with everything in life, you need a good strategy to set up your lead sources to ensure you’re making the best possible efforts for your business.

Choose quality over quantity

Prioritizing quality over quantity in lead sources is a strategic approach aimed at attracting and nurturing high-value prospects rather than simply focusing on generating a large volume of leads.

Why should you value quality over quantity in your lead sources?

  • You’ll only reach leads who actually have an interest in going all the way through the sales funnel and becoming clients
  • Investing resources in quality lead sources ensures a higher ROI, don’t forget, a bird in hand is better than two in a bush
  • As you won’t have to focus on hundreds of cold leads that may not benefit from your product or service, you’ll be able to dedicate more time to your hot leads, therefore improving their customer experience
  • Rather than chasing short-term gains by acquiring a large volume of low-quality leads, when you prioritize quality leads, you can establish stronger brand credibility, attract higher-value customers, and sustainably scale your operations

Overall, prioritizing quality over quantity in lead sources requires a strategic mindset, a deep understanding of target audience needs and preferences, and a commitment to delivering value at every stage of the customer journey.

By focusing on attracting and nurturing high-quality leads, your business can drive long-term success and build lasting relationships with your customers.

Set up a strategy that offers scalability

Scalability in lead sources refers to the ability of your lead generation strategy to grow with your brand without impacting too much on the cost or quality of these leads.

You want to set up a strategy that fits your business’ current stage but that will be able to grow with you as time goes by. If you set a very timid strategy, chances are in a couple of months you’ll have to come back and redo the entire strategy, or even worse, you may not see any progress at all.

Some key aspects of scalability in lead sources are:

  • Diversification

A scalable lead generation strategy involves diversifying lead sources to reduce dependency on any single channel or method.

  • Automation

Implementing automation tools and technologies can help streamline lead generation processes and make them more scalable.

  • Optimization

Continuous optimization of lead generation campaigns and strategies is essential for scalability. This involves analyzing data, identifying trends and patterns, testing different approaches, and optimizing lead generation efforts based on insights gathered.

  • Scalable Infrastructure

This includes having robust systems, processes, and technologies that can handle increased lead volume without experiencing bottlenecks or performance issues.

Scalable infrastructure may involve using cloud-based platforms, CRM systems, marketing automation software, and other tools that can easily scale with the business's needs.

  • Flexibility and Adaptability

You should be prepared to adjust your lead generation tactics, experiment with new channels, and pivot their strategies based on evolving circumstances.

You can also set up a sales forecasting strategy to help you see more clearly where you expect to be in the following sales periods and how your current lead sources will help you achieve those goals.

Consider the cost per lead

Cost per lead (CPL) in lead source refers to the amount of money spent to acquire a single lead from a specific marketing or advertising channel.

It is a key metric used by businesses to evaluate the effectiveness and efficiency of their lead generation efforts across different sources. Calculating CPL helps businesses understand the return on investment (ROI) of their marketing campaigns and allows them to allocate their resources more effectively to maximize their lead generation efforts.

The calculation is simple:

Add the monetary cost (investment you made in lead sources) and the opportunity cost (time and resources you invested in your lead sources), and divine them by the total amount of leads generated with that strategy.

The number you’re left with is your cost per lead.

Key Takeaways

Leads are essentially the key component that will make your business grow, so knowing the perfect places to find them is crucial.

Remember to invest wisely in your lead sources so that you have the perfect candidates for your business.

Don’t forget to set up regular checks to make sure that your lead sources are up to date and are working smoothly.

Now that you know exactly where you can find your leads, start your 14-day free trial with lemlist and start reaching out to them and grow your business! 🚀

Christina Miranda
Content creator and translator @ lempire
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G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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