Sales Strategy

Complete guide to cross-promotion

Christina Miranda
LAST UPDATED
June 12, 2024
READING TIME
7 min.

69% of consumers state that they trust the recommendations that influencers give them for new products or services.

We’re all much more likely to trust a new product if someone we trust recommends it.

So how can you reach a new audience unfamiliar with your product?

Let’s take a look into cross-promotion

What is cross-promotion?

Essentially, cross-promotion consists of two or more parties working together to share their audiences.

You scratch my back, I’ll scratch yours

In cross-promotion, you partner with another professional (an influencer, or another business altogether) to promote each other's business or service, therefore increasing visibility and driving sales for both parties involved.

The key idea behind cross-promotion is to create mutual benefits for all parties involved by expanding their reach, attracting new customers, and ultimately generating more sales. This can be achieved through various tactics such as co-branded advertising campaigns, joint promotions, product bundling, referral programs, and shared marketing initiatives.

Cross-promotion is often used by businesses that target similar or complementary customer demographics, but it can also be effective between businesses in different industries that share overlapping interests or audiences.

By partnering with complementary brands, businesses can tap into new markets, enhance their brand visibility, and create valuable connections with potential customers.

A very common example of cross-promotion is McDonald’s! They usually feature a new film in their Happy Meals, or when they prepare a giveaway for festivals, for example:

Source: McDonald’s

When can you use cross-promotion?

While you can use cross-promotion at any point in your business, there are some special occasions where it would be much more meaningful.

Product launches

When launching a new product, you want to generate a certain buzz, especially if you are targeting a new audience with your new product or service.

Say you’re launching a new product for runners, a podcast with a seasoned and admired runner would be a wonderful way for you to get the word out.

Seasonal promotions

During holidays, special events, or seasonal trends, businesses can partner with complementary brands to offer joint promotions or themed campaigns.

For seasonal promotions, your best strategies are social media posts and email marketing!

Joint events or sponsorships

Hosting or sponsoring events together with other businesses allows for mutual promotion and exposure to each other's audiences.

This could be done via webinar if you’re just starting, or a large event where you can offer bundles, gifts, and giveaways.

Benefits of cross-promotion

Cross/promotion is meant as a mutually beneficial partnership. It’s right there in the name.

But what are the benefits you can reap from these partnerships?

Increase your audience

First and foremost, you’ll be reaching double the audience you regularly do.

Partnering with another brand allows you to tap into their existing customer base, exposing your brand to a wider audience that may not have been aware of you before.

Not only will you be reaching more people, but chances are, you’ll be reaching different people. This allows you to grow and let your business scale to suit different needs.

By promoting each other's products or services, both brands benefit from increased visibility across multiple channels, including social media, email newsletters, websites, and more.

Drive revenue

By doubling your audience, inevitably you’ll also be increasing your sales.

At the end of the day, this is probably your end goal with your business.

Cross-promotion can drive revenue in several ways:

  • Increased Sales

By exposing your products or services to a wider audience through cross-promotion with another brand, you have the potential to attract new customers who may make purchases, thereby increasing your sales revenue.

  • Upselling and Cross-Selling Opportunities

Cross-promotion can highlight complementary products or services offered by both brands, leading to upselling and cross-selling opportunities.

For example, think about the whole Barbie marketing campaign, where many brands sold products teamed up with Barbie.

  • Higher Conversion Rates

Collaborative promotions and campaigns may lead to higher conversion rates, as customers may be more inclined to make a purchase when recommended by a trusted brand or through a joint promotion.

  • Subscription and Membership Growth

If your cross-promotion involves subscription-based services or membership programs, partnering with another brand can drive growth in your subscriber or member base, leading to recurring revenue streams.

Especially if you choose the affiliate route!

Expand your network

With a good cross-promotion strategy, partnerships will continue to roll in, meaning you’ll be getting a larger network of trusted partners and colleagues in your industry and in others.

Expanding your network through cross-promotion involves collaborating with other businesses or individuals to reach their audience and vice versa.

Here are several ways to expand your network using cross-promotion:

  • Identify complementary brands
  • Offer value to your partners
  • Create joint promotions, such as giveaways
  • Use social media to post about each other and share content
  • Guest blogging or podcasting

Build trust with your partners and clients

Building trust with partners and clients through cross-promotion involves several key strategies:

  • Select reputable partners

When you choose a partner that has a strong reputation and aligns with your brand values, essentially, you are proving to your existing client base that you only work with the best.

Inevitably, this will make you seem like a trustworthy resource in their eyes.

  • Keep your brand messaging and performance consistent

Ensure that your brand messaging remains consistent across all cross-promotion channels.

Consistency helps to reinforce your brand identity and build trust with partners and clients who recognize and resonate with your messaging.

In addition, you should also consistently deliver on your promises and commitments to partners and clients.

Whether it's meeting deadlines, delivering quality content, or providing excellent customer service, reliability and consistency help to build trust over time.

  • Communicate your expectations clearly

Be transparent with your partners and clients about your intentions and expectations for the cross-promotion collaboration.

Clearly outline the goals, benefits, and potential outcomes of the partnership to foster trust.

  • Always deliver value

Focus on delivering value to your partners and clients through cross-promotion initiatives.

Provide high-quality content, products, or services that meet their needs and exceed their expectations. Demonstrating value enhances trust and encourages future collaborations.

  • Maintain your integrity

Uphold your integrity and ethical standards in all cross-promotion activities.

Avoid engaging in deceptive or misleading practices that could damage trust with partners and clients. Transparency and honesty are essential for building long-term relationships.

  • Be open to feedback and collaboration

Encourage open communication and feedback from partners and clients throughout the cross-promotion process.

Listen to their input, address any concerns or issues promptly, and collaborate on solutions to optimize the partnership.

How to set up your cross-promotion strategy

Setting up your cross-promotion strategy requires some careful thought and a well-laid-out plan. It’s not wise to just contact influencers left and right asking for a partnership.

So what’s the best strategy?

Define your goals

Before building your list of potential partners, you need to know what your goals are with your cross-promotion strategy.

Generally, with cross-promotion you are targeting an entirely new audience, so its important to know who it is you want to target.

To this effect, you need to build a new ICP.

You can use this persona generator to help you define your new client. ⬇️

Do your research

Research people with a similar ethic and ideals to you/your business. You don’t want your message to be changed or diminished.

Researching cross-promotion partners is crucial for ensuring successful collaborations and achieving mutual benefits.

Some key aspects of research are:

  • Relevance
  • Audience reach
  • Brand reputation
  • Engagement metrics
  • Content quality
  • Collaboration history
  • Communication style
  • Legal and ethical considerations

Reach out to them

Make sure you have decided beforehand what channels and platforms you wish to use, and how you can help them.

Lead with the benefits you can offer them.

It’s important to have a defined strategy when you make contact, bear in mind that you can negotiate if either party is not satisfied with any aspects, but approaching someone without a clear objective can lead to lost deals down the line.

Be sure to use lemlist to create hyper-personalized outreach messages. You can write them from scratch, use AI, or our library of templates!

Be respectful of the schedule you set up

This seems obvious, but keeping up your end of the bargain is crucial.

If you’ve come to an agreement on how you’re going to promote each other’s businesses, it’s crucial that you stick to your plan, if not you’re letting them down and potentially jeopardizing your entire partnership.

If part of your promotion agreement is content posting on LinkedIn, be sure to use a post scheduler. This will help you show your partner your schedule and you won’t miss any deadlines!

Cross-promotion channels

With so many promotion channels out there, it can be tough to choose just one (which by the way, you shouldn’t!)

67% of B2B buyers rely more on content and research across multiple channels before making a purchase decision

We’re going to leave you with three of our favorite channels to carry out your cross-promotion.

And watch out for some templates to get your cross-promotion started too 😉

Referral programs

Cross-promotion can be a powerful strategy when combined with referral programs to expand your reach and acquire new customers.

Referral programs are a word-of-mouth marketing program, a marketing strategy designed to incentivize existing customers, clients, or partners to refer new customers to a business.

In a referral or affiliate program, you work with somebody else to promote your business, in turn, they receive benefits. These can be monetary, discounts, or free merchandise.

Not sure how to get partners for your referral program? Use this template to help you get started!

Podcasts and video interviews

Podcasts, video interviews (and even webinars) are excellent ways for both parties to work together. this can be done remotely or physically together.

Podcasts and videos are fantastic ways to engage the audience and sincerely talk about both your products or services and how they can work together.

Check out, for example, what Tal does in lemlist’s podcast, Simply The Best:

If you need some ideas to find people for your podcast, check out this template for inspiration!

Social media

Consider the nature of your business when choosing your social media platform.

For more business-oriented or professional environments your best picks are LinkedIn and Twitter (X), for online selling or a more one-on-one approach Instagram is your best choice.

If you choose LinkedIn as your cross-promotion platform, you can use apps such as Taplio, to generate your content, schedule posting, and track performance!

Key takeaways

It’s a dog-eat-dog world, so counting on a little help from a friend is never a bad idea!

With cross-promotion, you can double your audience and drive revenue, aside from making great connections that can really help your business!

Christina Miranda
Content creator and translator @ lempire
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G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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