Deliverability

[Email deliverability checklist] Make sure people read your emails

lemlist team
LAST UPDATED
August 28, 2024
READING TIME
7 min.

Damaged sender reputation, missed opportunities, or wasted resources?

It’s not bad luck. It’s poor email deliverability. 

Which is why we're introducing the finest email deliverability checklist ever created.

The checklist contains every trick in the playbook to maximize deliverability, understand how to do an audit of your email-sending reputation, and make sure your cold emails land on top of anyone's inbox... consistently!

Share it with your colleagues. 🤑

Email reputation audit

◻️ Check if your email has been backlisted.

email deliverability checklist

◻️ Assess the quality of your IP.

◻️ Analyze your current stats to get better insight.

email deliverability checklist

If your open rate is lower than 50% and your reply rate is lower than 5%, you have one of the following issues:

◻️ Check if you've done the technical setup correctly.

◻️ Make sure you're targeting the right audience! Here's why it's essential to build your buyer persona for proper B2B lead generation.

email deliverability checklist

◻️Are you personalizing your cold emails? Get some inspiration from these cold email templates.

email deliverability checklist

Technical configuration

The technical configuration behind your email deliverability is like the engine of your car. You won't make it from A to B without it.

Your technical setup primarily consists of email authentication protocols that make your emails more secure.

Email service providers reward this improved security with better inbox placement, leading to higher open rates for your campaigns.

◻️ Set up your SPF

◻️ Set up your DKIM

◻️ How to set up your DMARC.

◻️ Set up your custom tracking domain.

◻️ Set up your exact profile (no fake names or photos).

email deliverability checklist

Email domain warm-up

Email warm-up is the process of gradually increasing sending volume and frequency to establish a sender reputation for your domain.

If you suddenly start sending hundreds of emails per day, email service providers will think you are a spammer.

When doing email outreach, it’s essential to continue email warm-up even after the initial warm-up stage to keep your sending domain’s reputation in good shape.

◻️ Manually warm up your emails (option 1):

  • Week 1: 10 to 20 emails per day
  • Week 2: 20 to 40 emails per day
  • Week 3: 40 to 80 emails per day
  • Week 4: 80 to 100 emails per day

◻️ Automatically warm up your email address (more desired option 2 😎):

Use deliverability and warm-up boosters like lemwarm to get your emails directly into the audience’s inbox.

Deliverability booster runs 100% on autopilot and helps you:

  1. Avoid the spam folder with a tailored deliverability strategy
  2. Improve sender reputation with human-like conversations
  3. Maintain high deliverability with a detailed deliverability report

And to find out more on how to increase your business opportunities by creating lemwarm account, check out how lemwarm improves your deliverability.

Email list quality and hygiene

Having invalid email addresses in your list comes at a high cost for your reputation and deliverability. Luckily, it's easy to ensure this doesn't happen to you.

◻️ Don't buy email lists with unverified email addresses.

◻️ Always send campaigns to professional email addresses of individuals instead of generic email addresses.

The best source of B2B leads is LinkedIn as people tend to regularly update their job position and company. You can get important information about your leads through LinkedIn scraping.

email deliverability checklist

◻️ Use a system that allows you to consistently get verified email addresses from fresh data sources.

Check out --> Target LinkedIn prospects, extract emails and send outbound campaigns automatically

◻️ If you have an existing list and are not sure about the data quality, use lemlist's free email checker.

check if an email address is valid

Send high-quality cold emails

Email providers carefully assess whether or not your prospects engage with the emails you send them. The only way to facilitate engagement and get replies is to focus these emails on your prospects and their needs.

In other words, make them unique and well-structured.

◻️ Don't use complex HTML!

email deliverability checklist

◻️ Don't use fancy signatures - there's no need.

Create a clean-looking and memorable signature with lemlist's free email signature generator.

email deliverability checklist

◻️ Don't add any attachments to your emails. If you need to send a file, just use links (e.g. Google Drive). 😉

◻️ Include images if you'd like - but not too many. Check out more information on how images affect deliverability.

◻️ Don't use spam trigger words and phishing phrases (WIN, free, viagra 😂 etc...).

email deliverability checklist

◻️ Don't use ALL CAPS IN YOUR SUBJECT LINE.

email deliverability checklist

◻️ Always personalize cold emails.

email deliverability checklist

◻️ Use liquid syntax for ultra-personalization (e.g. when you want to automatically change intro lines for different audience verticals).

email deliverability checklist

◻️ Use spin syntax if your lists are larger than 300 people (e.g. where you have 4 different intro lines and they will spin in random order).

email deliverability checklist

◻️ Always email A/B test in order to know what works best for you.

email deliverability checklist

Maintain a good reputation

Avoiding spam filters comes down to ensuring your email reputation stays intact by following the guidelines email providers have provided you with.

◻️ Volume: Do not exceed your email provider's limit. Ideally, keep the number of emails sent between 50 and 200 per sender per day. If you need to deliver more emails, it's best to use multiple senders.

email deliverability checklist

◻️ Consistency: If you didn't send any emails but suddenly start blasting 500 emails every day, you're going to run into trouble. Try to establish a process with consistent daily volumes. When you need to increase it, go step by step.

email deliverability checklist

◻️ Keeping a good ratio: From email sent to email received.

◻️ lemwarm = deliverability booster. Make sure to set up the email warm-up feature within lemlist. It will help you keep a higher ratio from email sent to email received.

◻️ Sending speed: Never send all emails at the same time - use a system allowing you to spread them throughout the day.

email deliverability checklist

◻️ Monitor the following key metrics:

  • Open rate needs to be higher than 50%
  • Reply rate should be higher than 8%
  • Bounce rate needs to be lower than 5%
  • Unsubscribe rate needs to be lower than 5%
email deliverability checklist

◻️ Always put an opt-out link!

email deliverability checklist

Bottom line

Never make compromises with email deliverability.

You can have the best cold email template or the most awesome list in the world. You can write a fantastic subject line and have the clearest call to action. Heck, you can have the greatest product ever.

But if people don't see your email, it will all be in vain.

To have the best email templates, fantastic subject lines, and amazing email deliverability, give lemlist a try for free!

lemlist team
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G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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