Deliverability

Outlook Attachment Size Limits (and how to work around them)

Christina Miranda
LAST UPDATED
April 18, 2024
READING TIME
7 min.

You’re sending out your emails, promising a valuable resource to solve your lead’s pain points. You’ve prepared your research, your presentation, EVERYTHING, and then you hit the size limit wall.

Well, that’s a bummer.

It’s vital to understand and be aware of size limits when you’re planning on sending documents because if at the moment of truth, you’re not able to follow through in a timely fashion, you’re going to seem like a flake on your first interaction with your leads.

We’ll talk about the size limits on Outlook and how you can adjust, but we’ll also give you some tips to work around these limits so that you’re always ready to go and send your leads the best resources!

Outlook size limit

Including images in your cold emails is always a good idea, but the problem is that sometimes images are way too large for an email.

You’ll receive an error message if you attempt to attach files larger than the maximum size limit.

There are a few ways to work around this size limit, including using a file-sharing service or compressing the file.

Outlook sets these limits to prevent the uploading of large attachments that exceed the limits of most internet service providers.

Size limits depend on the type of account you are currently using.

  • Typically, for both Gmail and Outlook, the combined size file cannot exceed 20MB
  • The exchange account limit is set at 10MB
  • When using a Microsoft 365 subscription, the limit increases exponentially and goes up to 150 MB

While the primary storage is on the server, Outlook maintains local copies in .pst or .ost files for offline access and convenience on your computer.

By increasing the .pts and .ost file size limit, your Outlook attachment size limit can increase up to 95 GB.

By adhering to limits, you also ensure that your emails land in your lead's main inboxes, which is the ultimate goal of cold emailing. Or any emailing for that matter, right?

Follow this deliverability checklist to make sure your emails always land in the right place!

How can you work around these limits?

Although limits are there for a reason, when there’s a will, there’s a way.

These four methods will help you work around limits so that you can always get your message across.

Method 1: Compress your file

Compressing a file reduces its size, making it easier to store and share.

Select the File: Locate the file or folder on your computer that you want to compress.

⬇️

Right-click on the File or Folder: Once you've found the file or folder, right-click on it to open the context menu.

⬇️

Choose "Compress" or "Send to" Option: In the context menu, you should see an option like "Compress" or "Send to." Select this option to begin the compression process.

⬇️

Check the Compressed File: Verify that the compressed file has been created successfully and that it's smaller in size compared to the original file or folder.

Alternatively, you can use compression software like WinZip, WinRAR, or 7-Zip to compress files and folders. These programs offer additional features and customization options for compression.

Other apps like WeTransfer, work great for all jobs that involve sending large attachments, such as videos.

Bear in mind that while compression reduces file size, it may also slightly reduce the quality of certain file types, such as images or videos.

Method 2: Segment your file

If after compressing your file into a .zip file it’s still too large, you could use a compression toolto segment your file into several different files.

This is a good option if you wish to send a small part to your lead as a kind of “preview” or “sneak-peak”.

However, if you plan to send the entire file this way it may be too much work for your leads, as you’re making them piece the entire thing together.

Besides, it could be much too time-consuming for you.

Method 3: Increase the attachment size limit

With Outlook you can adjust the size limit.

Press the Windows + R key and type “regedit” to open the registry editor on Windows.

⬇️

Follow this path: HKEY_CURRENT_USER\Software\Microsoft\Office

At this point, choose your version of Outlook:

  • 2007 12.0
  • 2010 → 14.0
  • 2013 →15.0
  • 2016 and 2019 → 16.0

Next, go to Outlook/Preferences

Find the maximum attachment size and insert your preferred attachment size limit.

⬇️

Close the registry and reopen Outlook to send larger files.

Should you need more information, go to the Microsoft help pages.

Method 4: Cloud-based Storage Service

This is probably your best bet, just include a link and your leads can access your documents.

These storage services include Google Drive, OneDrive, etc.

Simply upload your documents, (make sure they’re nicely organized so your recipients can access the documents easily)

⬇️

Change the privacy settings so anyone with the link can access the files

⬇️

Copy your link

⬇️

Paste it in your email!

Pro tip: Use a widely known storage service. If your leads spot an odd link in a cold email chances are they’re going to consider it a scam and quickly pass.

It’s also a good idea to not send the link on your first email, rather hang on to it, and offer a sneak peak (like an image) on your first email to catch your lead’s attention.

Key Takeaways

Adding images, personalized videos, and other files is always a good idea to increase your reply rates, but if they're not uploaded correctly you could see a negative impact on your deliverability.

So make sure you're aware of size limits and how to effectively work around them to make your emails really stand out!

Christina Miranda
Content creator and translator @ lempire
Get weekly outreach tips
SHARE THIS ARTICLE
Thanks! You've successfully subscribed to lemlist newsletter
Oops! Something went wrong while submitting the form.
G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

What you should look at next

Deliverability

What's the Difference Between SPF and DKIM? [2024 Update]

Learn the key differences between the email authentication protocols SPF and DKIM. Understand how these essential DNS operate and how they can boost your open rates.
June 27, 2024
June 27, 2024
Deliverability

Low open rates? Take a free email deliverability test

Improve your email open rates and deliverability with free email deliverability tests that can help your emails reach the inbox and maintain a strong sender reputation.
June 25, 2024
June 24, 2024
Deliverability

Understanding email bounces - soft vs hard bounces

Learn about the different types of bounces, why they're bad for your sender reputation, and 3 steps to reduce them and maximize your email outreach ROI.
June 7, 2024
June 7, 2024
Deliverability

DMARC - What It Is, Why It Matters, and How to Set It Up

Find out what DMARC is, why it’s essential for email outreach, and how to set it up quickly.
February 1, 2024
Deliverability

Boost your email deliverability & sidestep the spam filter pitfalls

The definitive guide on enhancing your email deliverability and avoiding the snares of spam filters.
January 23, 2024

What you should look at next

Receive weekly outreach tips in your inbox, sent to 210 000+ salespeople, marketers, founders, and entrepreneurs worldwide!

Subscribe to the lemlist newsletter
You've successfully subscribed to the lemlist newsletter!
Oops! Something went wrong while submitting the form.