Cold Emailing

What is Emailing - The Comprehensive Guide

lemlist team
LAST UPDATED
May 20, 2024
READING TIME
7 min.

There are 4.258 billion active email users, but what exactly is emailing?

What is electronic mail (Email)

  • Email, or electronic mail, is a method of exchanging messages and files over the internet. The point is to get a message across, kind of like traditional mail, but faster and more efficient.
  • It allows people to send and receive messages instantly, regardless of geographical location, as long as there's an internet connection.

How does email impact communication?

Emails have revolutionized the way we communicate. They have become an indispensable tool in both personal and professional communication. Here's why:

  • Speed

Emails are delivered instantly, making communication faster than ever.

  • Accessibility

With the internet, you can access your emails from anywhere, at any time. Setting up an email account can be done in mere seconds and with little to no learning curve.

  • Efficiency

Emails allow for easy organization and storage of messages, making it easy to keep track of conversations and information. You can easily pull up any email by typing up keywords, sender, date, etc.

Origin and history of email

The story of email begins in the 1960s with the advent of the internet. It has since evolved into the sophisticated system we use today.

We'll explore this journey in the following sections.

Early mail transfer systems

Before email was born, communication was largely dependent on physical letters and telegrams.

The need for quicker, more efficient communication led to the development of early mail transfer systems.

These systems were the precursors to modern email, paving the way for the digital communication revolution.

From mailing to emailing

With the birth of the internet, the concept of mail underwent a radical transformation.

The digital platform enabled the swift exchange of messages, eliminating the need for physical letters. This transformation culminated in the creation of the first electronic mail system in the early 1970s.

It allowed users to send and receive messages instantly, marking a significant leap in communication technology.

Traditional mail didn't disappear from one day to another, but is is becoming more and more redundant since email is a faster and cheaper way to communicate.

Mobile email usage and email clients

The evolution of email didn't stop there. As technology advanced, so did the capabilities of email.

The advent of smartphones led to the rise of mobile email usage, allowing users to access their emails anytime, anywhere. Meanwhile, email clients - software applications that manage a user's email - were developed to further streamline the email process.

These clients, such as Outlook and Gmail, provide user-friendly interfaces and additional features to enhance the emailing experience.

Furthermore, the introduction of mail transfer protocols standardized the process of sending and receiving emails, making it more reliable and secure.

Today, email is an integral part of our daily lives, used for everything from personal communication to business correspondence and marketing.

From personal messages to marketing

The use of email has permeated every aspect of our lives.

On a personal level, it is a convenient way to send and receive messages, share files, and stay connected with friends and family.

It's an essential tool for education, allowing students and teachers to communicate beyond the classroom.

In any business, email is indispensable. It facilitates internal communication, customer service, and even recruitment. Businesses rely on email for sending invoices, newsletters, promotional materials, and cold emails to further their network and client base.

It's an efficient way to reach a large number of people quickly and at a low cost. You can now find anyone's email easily and quickly, for example, using lemlist's Email Finder and Verifier.

Email marketing

One of the most powerful uses of email in the business world is email marketing.

This involves sending commercial messages to a group of people using email. It can be used to promote products, share news, or build customer relationships.

Successful email marketing involves a number of tactics.

These include crafting compelling content, and monitoring key metrics like open rates and click-through rates, and building a quality email list.

It's also essential to comply with laws and regulations around email marketing, such as obtaining consent from recipients and providing an easy way to opt out. You may use a checklist to ensure that your emails actually land in the proper inboxes.

Despite the rise of social media, email marketing remains one of the most effective digital marketing strategies.

It offers a direct line of communication with customers and has a high return on investment.

Email functionality

To comprehend the process of sending and receiving an email, it's crucial to first understand the role of email clients.

An email client, also known as a mail user agent, is an application that enables you to send, receive, and organize emails. Examples of popular email clients include Microsoft Outlook, Apple Mail, and Gmail.

These clients serve as the user interface, allowing you to interact with your email server, which is where your emails are actually stored.

From sender to recipient

The journey of an email from the sender to the recipient involves several steps.

When you send an email, your email client communicates with your email server using a protocol called SMTP (Simple Mail Transfer Protocol).

The server then sends the email to the recipient's email server, which uses another protocol, either POP (Post Office Protocol) or IMAP (Internet Message Access Protocol), to deliver the email to the recipient's email client.

This process might sound complicated, but it's what enables the swift and efficient delivery of emails around the world. Whether you're sending a personal note or a professional correspondence, the underlying process remains the same.

Email protocols: SMTP, DNS, MX, POP, and IMAP

As mentioned earlier, the sending and receiving of emails are governed by specific protocols. SMTP is used for sending emails, while POP and IMAP are used for receiving.

But there's more to it than that. For an email to reach its destination, it goes through a series of checks and balances, enabled by the DNS (Domain Name System) and MX (Mail Exchange) records.

The DNS translates domain names into IP addresses, while the MX records direct the email to the correct server.

Together, these protocols ensure that your email gets to where it needs to go, whether that's across the street or halfway around the world.

Understanding these basics of email functionality is key to appreciating the power and complexity of this seemingly simple form of communication.

How to write and email

Components of an email

An email is much more than just text. It's a complex entity composed of several parts, each playing a crucial role in its delivery and presentation.

The main components of an email are the SMTP envelope, header, and body.

  • The SMTP envelope, not visible to the end user, contains the sender and recipient information.
  • The header is what you see at the top of an email, including the sender, recipient, date, and subject line. It also contains other technical information like the message ID and details about the mail servers it passed through.
  • The body is where the actual message content resides. It can be in plain text, HTML, or both, depending on the email client settings.
  • Plain text is the simplest form of email content, devoid of any formatting or images.

Attachments and email content

Beyond the basic structure, emails can contain other elements like attachments and rich email content.

Attachments are files sent along with the email, which can be anything from documents and images to audio and video files.

Email content, especially in the case of business and marketing emails, can be much more than just text.

It can include images, links, and even interactive elements like buttons and forms. All these elements are part of the MIME (Multipurpose Internet Mail Extensions) standard, which extends the capabilities of the original email format.

Understanding the anatomy of an email helps you appreciate the complexity behind this everyday communication tool.

It's not just about typing a message and hitting send; there's a whole world of technology working behind the scenes to make it happen. In the next section, we'll explore the various uses of email, from personal communication to marketing.

Email security

As with any form of communication, email is not without its risks.

One of the most common threats associated with email is spam.

Spam refers to unsolicited messages sent in bulk, usually for commercial purposes. While some spam emails are merely annoying, others can be harmful, containing phishing scams or malware.

Spam emails are not only a nuisance but can also pose serious security risks to users.

They can clog up inboxes, slowing down productivity, and potentially expose users to harmful content. It's important to be able to identify spam emails and know how to deal with them effectively.

Phishing, Domain Spoofing, Malware, Spam

There are several types of email threats to be aware of. Phishing emails attempt to trick users into revealing sensitive information, such as passwords or credit card numbers.

Domain spoofing involves the use of a fake email address that appears to be from a legitimate source, often used in phishing attacks. Malware, or malicious software, can be delivered via email, often hidden in attachments or links.

Spam emails, as mentioned earlier, are unsolicited bulk messages. While they can be a nuisance, they can also be dangerous if they contain phishing scams or malware. It's important for users to be aware of these threats and take steps to protect themselves.

Email security and management

Email Security Measures for Users

Your email address is a key asset, often used as a primary means of communication and a gateway to many online services.

As such, it's important to implement some fundamental security measures to safeguard it.

These measures include creating strong, unique passwords for your email accounts, enabling two-factor authentication where available, and regularly updating your account's security settings.

It's also important to be vigilant about the messages you receive, and avoid clicking on suspicious links or downloading unknown attachments.

Encryption methods: TLS, E2EE

Another important aspect of email security is encryption.

Encryption ensures that the content of your emails is scrambled and can only be read by the intended recipient. T

here are several encryption methods used for emails, including Transport Layer Security (TLS) and End-to-End Encryption (E2EE).

TLS works by encrypting the connection between the email client and the server, protecting the data during transmission. E2EE, on the other hand, encrypts the email content at the sender's end and only decrypts it at the recipient's end, ensuring that even if the email is intercepted during transmission, it cannot be read.

Overview of 3rd Party Email Security Tools

While built-in security measures in email clients and servers provide a certain level of protection, there are also third-party tools that can enhance your email security.

These tools offer additional features such as advanced spam filters, phishing protection, and more sophisticated encryption options.

Some of these tools integrate with your existing email client, while others work independently.

Regardless of the type of tool you choose, it's important to do your research and select a tool that meets your specific needs and fits within your budget.

In the next section, we'll delve into practical tips for optimizing your email usage, from setting up your email account to managing your email list effectively.

Optimize your email

Whether you're managing a personal or business email account, there are several best practices you can follow to optimize your email usage.

For instance, maintaining a clean and organized inbox can help you manage your emails more efficiently.

This means regularly deleting or archiving irrelevant emails, categorizing your emails into folders or labels, and using the search function effectively to find specific emails.

For business email accounts, it's also crucial to maintain a professional tone in your emails, respond to emails in a timely manner, and avoid sharing sensitive information over email unless it's encrypted.

Set up an email client, create organized inboxes and manage your email list

Setting up an email client can greatly enhance your email management.

Email clients like Outlook, Gmail, and Thunderbird offer a range of features to help you manage your emails more effectively.

These include options to set up multiple email accounts, schedule emails, create custom folders and labels, and more.

Once you've set up your email client, the next step is to create an organized inbox.

This can be achieved by setting up filters to automatically categorize incoming emails, creating labels or folders for different types of emails, and using the 'star' or 'flag' feature to highlight important emails.

Managing your email list effectively is also crucial, especially for business email accounts. This involves regularly updating your email list to remove inactive or invalid email addresses, segmenting your list based on different criteria (like customer type, purchase history, etc.), and personalizing your emails to improve engagement.

The future of emails

The future of emails is exciting, with advancements in technology paving the way for more efficient and intelligent email management.

Automation tools are already being used to schedule emails, send out mass emails, and even respond to simple queries.

Artificial Intelligence (AI) is also being incorporated into email clients, with features like smart replies, predictive text, and spam detection.

With lemlist you can create automatic sequences that will act based on the triggers you set. Like stopping after getting a reply, sending follow-ups after certain days, etc.

You can also use AI to create compelling and personalized messages that will help you save time and impress your leads! 

Conclusions

  • Email has evolved into a sophisticated tool for communication, information exchange and marketing.
  • Email allows you to manage your messages effectively, securing your email account from threats, and leveraging the power of email for prsonal or business purposes.
  • As an email user, its vital for you to take steps to protect your email addresses and the information you send and receive.
  • By understanding what email is, you are able to adequately optimize your email use, thus improving communication efficiency, productivity and overall email experience.

Now that you know all about email, its time you delve deeper into cold emailing. Feel free to join our masterclass to get all the concepts and tips you need to become a cold emailing beast! 

lemlist team
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$30/mo
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$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
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Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
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Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
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$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
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Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
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Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
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Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
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$30/user/mo
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Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
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Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
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star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
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Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
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Team: $20/month
Business: $45/month
4.7
star
star
star
star
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Social Media Integration
Easy contact data collection
No marketing/sales features
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Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
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Block Functions
High customization capability
Not a dedicated CRM
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Limited
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Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
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Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
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iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
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$9.99/month
4.45
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star
star
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160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
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4.5
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14-day
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€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
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4.2
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30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
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Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
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14-day
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€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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