You’ve written your sales outreach, but are your words packing a punch?
If not, here’s the juicy ingredient that will turn your conversations into conversions.
You see, Sales is all about words.
Your choice of words is what separates you from closing the sale.
Spending some time learning sales power words can exponentially increase your ROI.
Here are 15 power words you can use in your sales pitches:
The most glorious word for your prospect is the sound of their first name.
Using their first name in your sales pitch creates a connection between your prospect and you.
Use their first name liberally, but don’t overdo it either.
Using it too much can come across as unauthentic or manipulative and can interrupt the flow of words.
Example: "Sarah, I understand your business has been facing some challenges with email deliverability. Would you be open to discussing some strategies to improve your email marketing results?"
While your prospect’s first name should be used moderately, the word “you” should be used frequently throughout your sales pitch.
It helps you connect to your customers and makes your message more customer-centric, making it easier for your customers to see what benefits your product or service offers.
Example: “Are you looking to boost your online presence and attract more customers?”
The word “we” also helps to build a connection between you and your prospect.
If used with integrity, it can create a sense of partnership between both parties.
Use your prospect's first name where appropriate.
Please do not go overboard with it, as it could quickly start to sound fake.
Example: “Together, we can improve your outreach significantly.”
“Because” is a powerful word because it can help overcome objections.
Example: You might be concerned about the learning curve, but fear not, because our training program and dedicated support team will guide you, ensuring a smooth and effective implementation.”
Additionally, the word "because" can give your prospect a reason to purchase your product or service.
Example: "Invest in our solution because it provides a significant return on investment.”
The word “easy” makes selling a bit more easy. ;-)
No one likes solutions that are hard to implement.
If you can convey to your prospect that implementing your product or service is a piece of cake, they’ll be more inclined to buy it.
Example: "Discover the effortless way to stay connected with our easy-to-install CRM tool.“
What do your customers buy your product or service for?
To get the benefits that it promises.
Use the word "benefit" in your sales pitch to make it crystal clear what those benefits are.
Example: “By choosing our solution, you reap the benefit of a higher return on investment."
While benefits concern the real reasons why people would purchase your product, "results" are more about the bare-bones outcome that it can deliver.
A benefit of going to the barber shop is that you’ll feel refreshed and look more attractive (hopefully ;-).
The result of having your hair cut is that your hair will be trimmed and styled according to your preferences and desired look.
Use both “benefits” and “results” in your sales pitch.
Example: “Experience the transformative results of our language learning program.”
Even if you promise results and benefits, that doesn’t mean that your prospect will believe you.
Make it clear that your product has a proven track record of delivering consistent and measurable results.
Use the word “proven” followed by actual proof.
Example: "Harness the power of our proven email deliverability tool, responsible for driving a remarkable 30% increase in open rates across a wide range of industries.”
Prospects want it all, they want it easy, and they want it now!
Therefore, you'll have an advantage if you can deliver your product or service instantly.
But delivering instantly isn’t enough. You also have to make it clear to your prospect that you will do so.
You can do so by including the word “instantly” in your sales pitch.
Example: “Get immediate access to our comprehensive library of resources and start enhancing your skills instantly.”
The word “offer” conveys value.
It indicates to your prospect that there’s an opportunity for a favorable value exchange; they have the chance to purchase something for less than it’s worth.
But it doesn’t stop there.
The word “offer” also communicates that there’s a limited time frame from which to take advantage of this opportunity, even if there really isn’t!
In short, offer is a versatile word to include in your sales pitch.
Example: “Expand your business with our exclusive offer, granting you access to our advanced inventory management software.”
Who doesn’t want something novel, something “unique?”
Your customers sure do, and that’s why you should use the word in your sales pitch.
The word “unique” promises value you can’t get anywhere else; it creates a sense of exclusivity and scarcity.
In other words, it’s an opportunity for your customers to purchase something rare.
Example: “Experience the capabilities of our unique software solution that uses artificial intelligence and machine learning to boost your sales outreach.”
Similar to “unique,” the word “new” conveys novelty.
It signals to your customer that your product differs from what's already available in the market, increasing its perceived value.
Additionally, and this is very important for tech products or services, the word “new” implies that your product is up-to-date and aligned with the latest trends and customer needs.
Example: “Discover the power of our new fitness device. With its advanced sensors and personalized coaching features it will help you achieve your fitness goals faster.”
The word “fair” oozes trust and transparency.
It suggests that your pricing is reasonable and your product reliable.
The word also communicates that you care about your customers.
Enough reasons to include it in your sales pitch? We thought so, too!
Example: “Experience a fair and hassle-free return policy when you shop with us.”
Customers face risk when purchasing any product or service.
They risk their money, time, and effort on a product that may not meet all their needs.
Remove this objection by making their purchase risk-free and then using the word in your sales material.
Example: “Invest in our comprehensive security solution with the confidence of a risk-free trial period.”
Numbers tell more than words alone.
They can provide concrete evidence of your product's success.
Compare the following two sentences:
Which one seems more compelling to you?
Example: see #2 above.
While it’s highly beneficial to use power words in your sales material, there is one important caveat.
Some power words or phrases may trigger spam filters.
Here’s a list of spam trigger words you should avoid to keep your open rates up and your ROI high.
If you absolutely must use some of these words, wait until you get a reply from someone before using them.
Once they’ve replied, a connection is established and you’re much less likely to land in spam…even if you use spammy words in your reply!
G2 Rating | Price | Best for | Standout feature | Con | |
---|---|---|---|---|---|
4.9 star star star star star | $30/mo $75/mo $2,999/mo | Large, distributed sales teams | AI evaluation precision, gamified KPIs | Lack of tracking system | |
4.6 star star star star star-half | Not publicly available | Sales operations and finance teams | Powerful configurability | Limited training resources and complex to navigate | |
4.4 star star star star star-half | Not publicly available | Mid-market and enterprise businesses | Comprehensive incentive management | Potentially high cost and steep learning curve | |
4.7 star star star star star-half | $15/user/mo $40/user/mo Enterprise: custom price | Complex sales structures and businesses of all sizes | Complex sales structures and businesses of all sizes | Steep learning curve | |
4.6 star star star star star-half | Not publicly available | Collaborative teams | Connected planning | Complexity and steep learning curve | |
4.6 star star star star star-half | Not publicly available | Companies with complex sales structures | Complex incentive compensation management (ICM) with high efficiency and accuracy | Complexity for smaller teams and potentially high costs | |
4.7 star star star star star-half | Not publicly available | Companies who want to automate commission calculations and payouts | Simplicity and ease of use | Lack of features like redirection | |
4.7 star star star star star-half | $30/user/mo $35/user/mo Custom: upon request | Businesses that need a comprehensive and user-friendly sales compensation management software | Ease of use and adoption | Lack of ability to configure the product based on user needs | |
4.8 star star star star star-half | Not publicly available | Companies with modern sales culture and businesses who want real-time insights | A built-in dispute management and real-time visibility | Users say it works slowly, customer support is slow | |
4.9 star star star star star | $30/user/mo $50/user/mo | Smaller sales teams | Powerful automation | Lesser user base and average user interface | |
4.7 star star star star star-half | Not publicly available | Companies with scalable needs | Automated Commission Calculations | Lack of filtering by date, no mobile app |
PRM Tool | Rating | Feature | Pro | Con | Mobile App | Integrations | Free Plan | Pricing |
---|---|---|---|---|---|---|---|---|
4.65 star star star star star-half | Org-wide alignment | User-friendly layout and database | Suboptimal as a personal CRM | square-check | Lack of tracking system | square-check | Team: $20/month Business: $45/month | |
4.7 star star star star star-half | Social Media Integration | Easy contact data collection | No marketing/sales features | square-check | Lack of tracking system | square-xmark 7-day trial | $12/month | |
4.75 star star star star star-half | Block Functions | High customization capability | Not a dedicated CRM | square-check | Limited | square-check | Plus: €7.50/month Business: €14/month | |
N/A | Open-source | Open-source flexibility | Requires extensive manual input | square-xmark | Limited | square-check Self-hosted | $9/month or $90/year | |
3.1 star star star | Simple iOS app | Ideal for non-tech-savvy users | iPhone only | square-check iOS only | Limited | square-xmark 1-month trial | $1.49/month or $14.99/month | |
3.6 star star star star-half | Smart Contact Management | Feature-rich and flexible | Reported bugs | square-check | Rich | square-xmark 7-day trial | Premium: $13.99/month Teams: $17.99/month | |
4.4 star star star star star-half | Customizable Interface | Customizable for teamwork | Pricey for personal use | square-check | Rich | square-xmark | Standard: $24/member Premium: $39/member | |
4.7 star star star star star-half | Integrated Calling | Integrated Calling | Too sales-oriented & pricey | square-check | Rich | square-xmark 14-day trial | Startup: $59/user/month Professional: $329/user/month | |
4.8 star star star star star | Business Card Scanning | Business Card Scanning | Mobile only | square-check | Limited | square-check | $9.99/month | |
4.45 star star star star star-half | 160+ app integrations | Comprehensive integrations | No free app version | square-check | Rich | square-xmark 14-day trial | $29.90/month or $24.90/month (billed annually) |
Capterra Rating | Free Trial | Free Plan | Starting Price (excluding the free plan) | Maximum Price (for the most expensive plan) | Best for | |
---|---|---|---|---|---|---|
4.5 star star star star star-half | square-check 14-day | square-check | €15/month/seat billed annually | €792/month/3 seats billed annually + €45/month for each extra seat | Versatility and free plan | |
4.2 star star star star | square-check 30-day | square-xmark But it offers reduced price to authorised nonprofit organisations | €25/user/month | €500/user/month billed annually (includes Einstein AI) | Best overall operational CRM | |
4.3 star star star star star-half | square-xmark | square-check Limited to 3 users | Comprehensive incentive management | €52/user/month billed annually | Small-medium businesses and automation | |
4.5 star star star star star-half | square-check 14-day | square-xmark | €14/seat/month billed annually | €99/seat/month billed annually | Sales teams and ease of use | |
4.1 star star star star | square-xmark | square-check Limited 10 users | $9.99/user/month billed annually | $64.99/user/month billed annually | Free plan for very small teams up to 10 |
CRM goal | Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months. | ||||
SMART Breakdown | 1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation). | 2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking. | 3. Achievable: A 10% increase is possible based on historical data and potential improvements. | 4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives. | 5. Time-bound: The 6-month timeframe creates urgency and a clear target date. |
Actions | Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation. | Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior. | Step 3: Develop targeted landing pages with clear calls to action for qualified leads. | Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up. | Step 5: Track and analyze campaign performance to identify areas for optimization. |
Outcomes | Increased sales and revenue | Improved marketing automation ROI | Marketing and sales alignment | Data-driven marketing optimization |