Cold Emailing

Direct Email Marketing: Definition, Strategy, and Best Practices

Liucija Adomaite
LAST UPDATED
July 24, 2024
READING TIME
7 min.

By 2025, there will be 4.6 billion email users worldwide, according to Statista.

The reach of email marketing is immense, and it keeps growing year after year.

Email is a cheap way to reach a large audience, especially when you target a segmented audience based on age, location, or industry.

However, because the email market is so saturated, recipients receive hundreds of emails every day, which makes them less likely to open your email.

If you're looking how to enhance your marketing strategy, you want to start by establishing direct email marketing. That includes a direct email strategy, email list, and tactics you will use.

This article will guide you through direct email marketing so you can nail it in 2024 and turn your emails into conversions.

What is direct email marketing?

Direct email marketing is the most popular digital marketing tactic where emails are sent directly to a targeted group of people to promote products, services, or events.

When used the right way, direct email marketing is a powerful tool for businesses to reach and engage their target audience directly.

This approach allows businesses to communicate with their audience in a personalized way, aiming to drive engagement, conversions, and customer retention.

Usually, direct email marketing involves sending emails that are designed to encourage a certain action, such as making a purchase, signing up for a subscription, or attending an event.

Effective direct email marketing campaigns are characterized by their relevance to the recipient, timely delivery, and clear call-to-action (CTA).

The goal of direct emailing is to increase your conversion rate, helping you maximize the return on your investment. To do so, you have to implement the right email marketing strategy and follow a consistent action plan.

Direct email is more powerful than standard email

Email refers to any electronic correspondence, but direct email means that your email message correlates with a marketing intent.

Contrary to emails, direct emails are sent to a targeted list of recipients as part of a broader digital marketing strategy.

Moreover, direct email content is promotional and crafted to encourage a specific action, such as making a purchase, signing up for a service, or attending an event.

Standard email content, on the other hand, can be anything from personal messages to business communications without any promotional intent.

Today, most of the recipients expect to receive personalized emails. They often include their name, a tailored offer, or name a subject matter they have been working on lately.

The research shows that direct emails are more powerful than generic emails: 4.4% of people respond to direct mail while only 0.12% respond to emails.

Moreover, McKinsey & Company study revealed that 71% of consumers expect companies to deliver personalized interactions. And 76% get frustrated when this doesn’t happen.

Personalization in direct email marketing drives performance and better customer outcomes.

The same study from McKinsey & Company showed that companies that grow faster drive 40% more of their revenue from personalization than their slower-growing counterparts.

Direct email marketing: Key terms you need to know

There are many related terms that are as important than talking about direct email marketing.

Here are the most relevant terms and definitions that marketers are using:

1. Email List: A collection of email addresses that a business has gathered from visitors/customers who opted in to receive email communication from the company.

2. Opt-In: The process by which a recipient consents to receive email marketing messages. This is often done through a subscription form on a website, ensuring that communications are sent only to those who have explicitly requested them.

3. Open Rate: A metric in email marketing that measures the percentage of email recipients who open a specific email out of the total number of emails sent. It indicates the initial level of engagement with an email campaign.

4. Click-Through Rate (CTR): The percentage of email recipients who click on one or more links contained in an email campaign. This metric is crucial for understanding how engaging an email is and how well it drives recipients to take a desired action.

5. Conversion Rate: The percentage of email recipients who take a specific action that an email intends to drive, such as making a purchase or signing up for a service. This metric measures the effectiveness of an email in achieving its ultimate goal.

6. Bounce Rate: The rate at which emailed messages are not delivered to the recipient's inbox. Bounces can be classified as either "hard" (permanent failures, such as a nonexistent email address) or "soft" (temporary issues, such as a full inbox).

8. Segmentation: The practice of dividing an email list into smaller, more targeted groups based on specific criteria like demographics, purchasing behavior, or engagement levels. Segmentation is used to personalize emails and increase their relevance to different segments of an audience.

9. Personalization: The customization of email messages for individual recipients. Personalization techniques might include using the recipient's name, tailoring content to their interests, or sending offers based on their past behaviors.

10. Call-to-Action (CTA): A prompt in an email that urges the reader to take a specific action, such as "Buy Now," "Sign Up Today," or "Learn More." A clear and compelling CTA is critical for driving conversions from an email campaign.

11. Spam: Unsolicited email messages, often of a commercial nature, sent in bulk to people who have not agreed to receive them. Email marketing campaigns must navigate spam filters and regulations to reach their intended recipients effectively.

12. Deliverability: The ability of an email to reach the recipient's inbox. It is influenced by factors like sender reputation, recipient engagement, and adherence to email marketing best practices.

The main benefits of direct email marketing

Direct email marketing can bring numerous benefits, including:

1. Cost-Effectiveness: Direct email marketing offers a high ROI compared to other marketing channels due to lower operational costs.

Compared to traditional marketing channels like TV, print, or billboard advertising, email marketing required very little investment for design, execution, and distribution.

This affordability translates directly into a higher ROI as the expenditure to reach each recipient is minimal. In fact, email generates $42 for every $1 spent, according to Litmus.

2. Better Customer Relationships: Regular and relevant email communication builds loyalty and trust between you and your customers.

3. Highly Targeted Campaigns: Email marketing allows for precise segmentation of your audience based on demographics, purchase history, and user behavior.

By tailoring messages specifically to the interests and needs of different segments, businesses can significantly increase conversion rates, as targeted messages are more likely to resonate with recipients.

4. Global Reach and Immediate Impact: Direct email marketing can reach recipients worldwide, expanding your potential customer base with minimal effort.

No marketing strategy can be done as quickly as sending out direct emails to your recipients. They allow you to send timely promotions and quick updates to your audience.

5. Measurable Results: With advanced analytics, you can track open rates, click-through rates, and conversions to measure campaign effectiveness.

What are the limitations of direct email marketing?

1. Email Overload

The biggest disadvantage to direct emails comes down to the same fact that makes them so effective and it's email overload.

Many consumers receive a large volume of emails daily, making it challenging for your message to stand out.

Email overload can lead to lower open and engagement rates as recipients may overlook or delete messages without reading them.

2. Spam Filters

Spam filters can also be one of the limiting factors. Modern email systems have sophisticated spam filters designed to catch unsolicited emails.

In order to avoid that, you need to make sure you warm-up your email account, and use a warm-up tool to boost and maintain your deliverability.

Deliverability can be affected by various factors, including sender reputation, the amount of emails you sent and email content.

If an email service provider flags your content as spam or if your messages contain too many images or sales-oriented language, your emails may not be delivered.

Make sure you follow the email deliverability checklist when sending out direct emails to your prospects.

3. Unkept Email List

Maintaining a clean and engaged email list requires your ongoing efforts, and if neglected, it can become a huge drawback to your direct email campaign.

Factors like email list decay, where email addresses become obsolete, or the churn rate of subscribers can impact the effectiveness of your campaigns over time.

4. Average Content

Lastly, make sure the content in your email stands out.

With our limited attention spans and the abundance of information available online, capturing and retaining your audience through email is more challenging than ever.

To make sure your direct emails are effective, follow some crucial strategic steps, such as:

How do you create a direct email marketing strategy that actually works?

Creating a direct email marketing strategy that delivers results involves careful planning, execution, and optimization.

Below are five key steps to develop an effective strategy:

1 step: Identify and Segment Your Audience

Before deploying any campaign, it's crucial to understand whom you're trying to reach.

After you identify your target audience, you should segment your email list accordingly.

Separate your leads considering their demographics, needs, or behaviors.

Make sure you send out targeted campaigns so that your prospects will receive direct emails that are relevant to their paint points.

Follow our in-depth guide on defining your B2B target audience.

2 Step: Set Clear Goals

Determine what you want to achieve with your email marketing campaign.

Objectives can range depending on your email marketing strategy, like increasing product awareness, generating leads, or driving sales.

When using lemlist, set a goal for each campaign, such as achieving a 33% open rate or a 20% click-through rate for an email series promoting a new feature.

3 Step: Personalize your emails

Personalization goes beyond addressing a recipient by their name.

These days, recipients expect much more advanced personalization techniques.

Think of the subject line, a closing line, a personalized image, a structure of your direct email, a picture (or no image.)

Make sure you pack a lot of value inside. Don't forget a clear and captivating CTA that makes your message impossible to resist.

Use our proven personalization checklist for the best direct email campaign results:

  • [ ]  Your CTA is less than 7 words
  • [ ]  You address the prospects' pain points
  • [ ]  You use line breaks after every sentence
  • [ ]  Your cold emails contain 50-100 words
  • [ ] There's an apparent reason why you got in touch
  • [ ]  Your subject lines are all lowercase, and up to 2 words
  • [ ]  Your language is so simple a 10-year-old would understand it
  • [ ]  You show what impact an action will have on your prospect's key metric
  • [ ]  There aren't "fluff" sentences such as "Hope you're well" that don't bring value
  • [ ]  There are enough days between each follow-up to give your leads time to answer

4 Step: Deploy all the best practices at once with lemlist AI sequence generator

If you don't want to miss on sales prospecting opportunities, take advantage of AI. Because most of your competitors are already using it.

With lemlist AI sequence generator, you can boost your direct email marketing strategy and increase your outreach efficiency. That equals to 3x more reply rates.

This is how you do it:

  • Define your best multichannel sequence steps
  • Write hyper-personalized and human-like messages
  • Save hours of manual work (1 hour saved per 1 campaign creation)

If you follow these best practices, you will increase your open rate three times and boost conversions with minimal effort.

Frequently Asked Questions

What is the difference between cold emails and direct emails?

Cold emails are sent on a one-time basis and are designed to start a conversation with potential prospects who have no prior relationship with the sender.

Email marketing typically involves sending a series of targeted direct emails over time to build a relationship with the recipient.

However, direct emails and cold emails are closely intertwined, and many people use them synonymously.

Do people still use direct email?

Absolutely. Direct emails establish a tangible connection with a recipient unlike online ads and standard emails that are impersonal, generic, and temporary.

Is direct email marketing effective?

Very effective. Direct mail marketing statistics show that the average ROI for direct mail campaigns ranges between 18% to 20%.

What is a major disadvantage of direct mail?

Response rates for direct emails can be low, and some recipients can lump direct mail with spam.

Do you want to know if your emails land in spam? Take our free email deliverability test now.

Since, on average, only 23 out of a 100 cold emails ever get opened, it's recommended to use cold outreach tool that will make your direct emails reach inboxes and get replies.

With lemlist, an all-in-one outreach tool, you can easily build your lead list with verified emails, write and personalize at scale, and send cold emails that actually get customers.

Liucija Adomaite
Liucija Adomaite is a viral content writer and organic traffic expert on a mission to help turn ambitious businesses into big names.
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Price
Best for
Standout feature
Con
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star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
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Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
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Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
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star
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$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
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Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
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Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
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Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
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$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
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star
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Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
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star
star
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Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
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Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
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Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
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Limited
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Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
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Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
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4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
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star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
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Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
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Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
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Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
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Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
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Handles both identified and anonymous data, stitches together various data points.
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Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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