Cold Emailing

How to see if someone read your email - 4 ways to see (for free)

Mihaela Cicvaric
LAST UPDATED
August 16, 2024
READING TIME
7 min.

You targeted the right audience and personalized your cold email, but still aren't getting replies?

There's a high chance that your prospects didn't even open your email.

If you don't know if someone read your email, you won't know whether to follow up and might miss new business opportunities.

In this article, you'll find out how to see if someone read your email so you can track your progress, follow up more effectively, and boost your reply chances!

4 ways to see if someone read your email

1. Request a read receipt

A read receipt is a notification confirming that your prospect received and opened your email.

Read receipts can appear as a pop-up notification when the recipient opens the email, requesting them to give immediate feedback. This method can be much more privacy-friendly, as your recipient will see straight off the bat that you are tracking that information.

Here's how to activate it in different email providers:

How to add a read receipt in Gmail

[  ] Login to your Gmail account

⬇️

Compose a new email

⬇️

More Options

⬇️

"Request read receipt"

add read receipt in gmail

P.S. This option only works for a G-Suite account linked to a business or organization.

How to add a read receipt in Outlook

[  ] Log into your Outlook account

⬇️

Compose a new email

⬇️

More Options "

⬇️

Request a Read Receipt"

how to add read receipt in outlook

Read receipts are a common way to check if your recipient has read or not your email, here are the things we like and dislike about using them ⬇️

PROS CONS
Privacy-friendly Not available in the free version (Gmail)
Useful for time-sensitive proposals Can't be automated

2. Use Chrome extensions

You can use a Chrome extension to track your email open rates.

You can install these extensions directly into your web browser. The extension will then automatically include a tracking pixel within the body of the email.

Once the email has been opened, you will receive a notification where you can also check out when exactly it was opened. Therefore keeping good track of who could use a follow-up and when.

Check out some of our favorites ⬇️

→ MailTrack

how to see if someone read your email with mailtrack
  1. Install Mailtrack read receipts extension
  2. Sends emails normally: Mailtrack will track all your emails automatically
  3. Open your "Sent emails" folder to see the read receipt status
  • One checkmark means your email has been sent but not opened
  • Two checkmarks mean that your email has been opened
  1. Hover the mouse over the checkmarks to know exactly when and how many times your email has been opened

→ Free Email Tracker by cloudHQ

how to see if someone read your email with free email tracker
  1. Install the cloudHQ Chrome extension from the Chrome Web Store
  2. Open your Gmail account and compose a new email
  3. Click on the "Track" checkbox at the bottom of the email compose window
  4. The Free Email Tracker will automatically track when your email is opened and provide real-time notifications
  5. To view the tracking details, open your Sent folder and click the "cloudHQ" button next to the email you want to track

→ Email Tracker by Mailtag

how to see if someone read your email with mailtag
  1. Install the Email Tracker - Mailtag Chrome extension from the Chrome Web Store
  2. Open your Gmail account and compose a new email
  3. Click on the MailTag icon in the compose window's bottom-right corner
  4. Click on the "Track" checkbox to enable tracking for your email
  5. The Email Tracker 2.0 will automatically track your email's opening and send real-time notifications
  6. To view the tracking details, go to your Sent folder and click the MailTag icon next to the email you want to track

While Chrome extension are very easy to use and require little to no set up, they still have their downsides.

PROS CONS
Recipients won’t be bothered with popup notifications Can be blocked
Requires minimal set-up Dependent on the browser

3. Use email automation software

The best way to track your campaign performance is by using email automation software, such as lemlist.

In fact, if you’re serious about your cold email outreach, you need the advanced reporting that tools like lemlist offer.

It allows you to send, manage, and track all your campaigns from the same spot, which saves you hours of manual work and boosts your outreach efficiency.

In a single interface, lemlist users can see:

how many leads received their emails, how many opened, clicked, replied, and how many are interested

data for LinkedIn steps: how many invites (or connection requests) were sent, how many LinkedIn profiles they visited, and how many messages were sent

if API steps are included in a campaign, they will also appear in the results

lemlist reporting

You can also switch to the negative metrics of your campaigns to access the number of emails that bounced, the number of leads that are not interested, and how many of them unsubscribed.

These metrics can help you spot any deliverability issues and take steps to ensure your emails always land in your prospects' inboxes.

lemlist negative metrics

Tracking these metrics is important, as that's how you'll see if your campaigns are successful.

Your metrics will give you insights into what you should change to improve your results.

PROS CONS
Detailed insights into all your metrics Overreliance on metrics
All information in a single interface Recipients won't know metrics are being tracked

You can test it out for free and always know your campaign status to approach your prospects in the best way and boost your replies.

4. Use an HTML image tag

A useful method for all coding pros out there is using an image tag in an HTML email.

Image tags in HTML can work as email tracking pixels, meaning that once the email has been opened the image will automatically be downloaded, and will send a notification to the sender tracking the date and time of when the recipient opened the email.

Image tags and Chrome extensions work in a very similar way, except that with image tags you have to embed the code directly within the body of the email.

If you’re worried about affecting your overall message or you’re just not a big fan of using images, don’t worry. Your image can be a small white square so it becomes invisible.

Source: Ryte.com
PROS CONS
No recipient approval required Prior coding knowledge is required
Reliable method Recipient data can be collected if you fail to use proper encryption

There are a few tips you should keep in mind to ensure that you’re not violating your recipient's privacy or risking your own information:

  • Use end-to-end encryption
  • Disclose tracking
  • Only track relevant activity (date and time the email was opened)

Why tracking opens is essential for email outreach

You cannot improve what you cannot measure.

Measuring your campaign's success starts with the open rate. It's the pillar stat upon which all other stats are calculated.

If you don't know how many recipients open your email, you can't determine the effectiveness of your email outreach campaigns. You may get some conversions, but you can't actually calculate your conversion rate.

Additionally, your open rates tell you a lot about your email deliverability. Extremely low open rates mean your emails land in spam.

If you're not aware of your open rates, you may think that your emails suck and never fix your deliverability problems.

Finally, you cannot have a refined follow-up strategy if you don't know whether your recipient has opened your email. Ideally, you should send a different follow-up based on this information.

Advanced email automation tools like lemlist let you have conditional steps based on criteria like whether your email was opened.

Key takeaways

Tracking if someone reads your email helps you plan your follow-up approach to increase your chances of getting a reply.

For example, you can test different subject lines if your prospects don't find the current one catchy enough to open your emails.

But remember that the open rates aren't the only thing that should define the overall success of your outreach.

Check out what other metrics to track if you want to boost your outreach results and open new business opportunities. 🚀

Frequently Asked Questions

Can you tell if your email has been read without a read receipt?

Yes, there are a few more methods you can use to track if your emails have been read or not. Our personal favorite, you guessed it, are automation tools. In a single interface, you can keep track of all your relevant metrics, such as opened emails among others.

Will the recipient know if I request a read receipt?

Yes, the recipient can receive a popup notification requesting them to give immediate feedback. Some users find this intrusive and annoying.

Is tracking read emails ethical?

Yes, if done correctly, tracking read emails is ethical. However, if you border on intrusive or do not do your set up correctly (particularly with image tags) you could bump into privacy issues.

Can email tracking be blocked?

Yes, recipients can block the automatic downloading of images which will seriously impact the collection of data using image tags and/or Chrome Extensions.

Mihaela Cicvaric
Content Marketing Manager @ lempire | Sharing everything you need to get replies to your cold emails
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Price
Best for
Standout feature
Con
4.9
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star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
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Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
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Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
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star
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$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
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star
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star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
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star
star
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Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
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Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
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Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
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4.8
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Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
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star
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Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
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Team: $20/month
Business: $45/month
4.7
star
star
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Social Media Integration
Easy contact data collection
No marketing/sales features
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Lack of tracking system
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7-day trial
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4.75
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Block Functions
High customization capability
Not a dedicated CRM
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Limited
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Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
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Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
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iOS only
Limited
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1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
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Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
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Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
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Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
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Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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