Struggling to get your emails noticed?
Email success is one tweak away.
So, how do you structure and write an email that both gets more replies and pleases your prospects? What's the perfect email structure that's destined to drive the outcomes you're targeting?
Whether that's a meeting, subscription, free trial, backlink exchange, recruiting talent... doesn't matter. The words and funnels are different, but the main formula is always the same.
A good analogy for emailing is the qualification round in Formula 1. In this round, there are checkpoints that a driver has to pass as fast as he can. Once added together, they tell which driver drove the winning lap.
Cold email campaigns are exactly the same.
You need a solid subject line that makes your prospect want to open your email. Checkpoint 1️✅
Then, your cold email content needs to entertain the person who's reading it and have them reply, click on a link or book a meeting. Checkpoint 2️✅
Finally, there's that business outcome you're looking to score. This depends on your business. Say you book a meeting thanks to a cold email. Now you're in the final, chasing that conversion. Checkpoint 3️🏁
Add them all together and you get yourself a nice-looking cold email. This is precisely what we're going to talk about right now.
Write a professional email or go with an informal approach... what works better?
The truth is that they both work! It depends on your personal style and the characteristics of your audience.
Aalways be comfortable with the words you're using and to personalize the message for the person who will be reading it.
Read the situation as it is and adapt to it.
Regardless of what you decide, be sure to execute it cleanly. Proofread your work no matter what to make sure that you don’t have typos, or grammatical errors, and that your tone is consistent.
As in life, beauty is in diversity. Adapt both the content and tone to the prospect who will receive your cold email.
As mentioned earlier, the subject line plays a significant role in whether or not your prospect will decide to open an email.
Of course, your personal and company names both contribute to the open rate. In other words, this is the strength of your brand and your relationship with the prospect.
The subject line is like a headline of an article. You scroll down your feed, a title grabs your attention, and, boom, you open the article.
The dynamics behind the subject line are the same. It's the hook that gets people to open up and something that sets an expectation in their minds for what they are about to read.
Tips when writing a subject line:
For you: 56 cold email subject line examples that crushed it
What's the best greeting to use in cold emails?
Needless to say, how you greet people plays a part. For starters, ALWAYS use the {{firstName}} tag. Writing "Hey there" or just "Hey" proves you're a lazy person who does sloppy research. :/
Go with either "Hey" or "Hi" unless you know the person from before. In this case, you, can be a bit looser with a "Yo" or "Whaaaat up?".
These are the two factors worth mentioning. However, here are a few ideas here that you can play with:
The next component is essential. If the first sentence is promotional or generic, prospects don't bother reading the rest.
How you start your cold email is critical because it helps you achieve the following:
For you: How to start an email [32 examples]
The question here is... how do you transition from an intro to an email pitch?
How can you create a story that your prospects can relate to?
To accomplish this, turn to the pain points to identify their challenges and try to convince them that your service or product is part of the solution.
Here are a few suggestions on how to write your story:
Ultimately, the "Story" is a mix of empathy, a deep understanding of the prospect, a slice of humor, and proof/results for credibility.
For you: Using humor in sales emails - a good or bad idea?
The intro line inspires the prospect to read your email, whereas the story intrigues them. But the job's not done there.
Your final target is to explain what's the next step. Book a meeting, watch a video, sign up for a free trial, call to order, open a link... there are various call-to-actions to help you convert.
Stick to these rules for CTAs:
If you need some inspirational examples, Ilya wrote a brilliant article on this topic.
For you: How to end a cold email [7 awesome examples]
Last but not least is the signature. Don't overthink this part too much, and, depending on the campaign, include the following:
Create a neat-looking signature with lemlist's free email signature generator.
Don't use HTML to make your email signature pop out, and avoid adding links that end up being a distraction to your main call-to-action.
Everything else, it's a question of personal style.
Finally, to wrap up this article, let's analyze one successful cold email structure and break it down across all the components.
Here's the cold email we used in the early days to connect with other founders and seal various partnerships and potential integrations.
1. Tone
It's very friendly. In most cases, these were folks from similar industries to ours, smaller to medium-sized companies, and around our age so the approach was informal.
2. Subject line
This email got a 90% open rate, but keep in mind that the audience you’re targeting plays half the play here.
3. Greeting
A simple one, not worth discussing further. 😊
4. Intro line
Taking into consideration that anyone can say that they are a fan of somebody, there's a {{Personalization}} tag to make the intro sound more genuine.
An example of this sentence can be...
and let me just say that your XYZ LinkedIn campaign BLEW MY FREAKING MIND... great work!
Comment on something you found interesting about that company and sparked your interest to write them. You can add this in a CSV file so it gets inserted automatically.
5. Story
Go straight for the integration here. Usually, all founders and marketing people respect that, they understand immediately your ask, and the expectation is set.
If you want to add an element to your story that's going to be the first thing people see, go for a personalized image. As a result, each of your potential partners will get a unique image, made for their eyes only.
Here's how you can personalize cold emails with custom images. ⬇️
6. Call to action
The best closing line for this type of cold email is a call. You meet the person, see how serious they are, talk about what each side wants, and what a win-win between you two looks like.
You also agree on the next steps and everyone's responsibility down the road.
So what you need from them is a reply that expresses their openness to collaborate and then you can schedule a meeting.
7. Signature
Not worth further discussion either, except for me showing you what my {{signature}} tag becomes.
Mihaela,Content Marketing Manager @lemlist
Finally, the results of the campaign:
NOTE: The word "integration" in the cold email was also switched with "collaboration" if the email was oriented towards the content or co-promotion partnerships.
Keep practicing. The perfect cold email structure is achieved with time, after many tests and mistakes. The main trick is to avoid repeating the same mistakes over and over again.
P.S. If you wanna get more replies and conversions, our eBook How to write c cold email that gets replies to get even more actionable tips for the best outreach results. 🔥
G2 Rating | Price | Best for | Standout feature | Con | |
---|---|---|---|---|---|
4.9 star star star star star | $30/mo $75/mo $2,999/mo | Large, distributed sales teams | AI evaluation precision, gamified KPIs | Lack of tracking system | |
4.6 star star star star star-half | Not publicly available | Sales operations and finance teams | Powerful configurability | Limited training resources and complex to navigate | |
4.4 star star star star star-half | Not publicly available | Mid-market and enterprise businesses | Comprehensive incentive management | Potentially high cost and steep learning curve | |
4.7 star star star star star-half | $15/user/mo $40/user/mo Enterprise: custom price | Complex sales structures and businesses of all sizes | Complex sales structures and businesses of all sizes | Steep learning curve | |
4.6 star star star star star-half | Not publicly available | Collaborative teams | Connected planning | Complexity and steep learning curve | |
4.6 star star star star star-half | Not publicly available | Companies with complex sales structures | Complex incentive compensation management (ICM) with high efficiency and accuracy | Complexity for smaller teams and potentially high costs | |
4.7 star star star star star-half | Not publicly available | Companies who want to automate commission calculations and payouts | Simplicity and ease of use | Lack of features like redirection | |
4.7 star star star star star-half | $30/user/mo $35/user/mo Custom: upon request | Businesses that need a comprehensive and user-friendly sales compensation management software | Ease of use and adoption | Lack of ability to configure the product based on user needs | |
4.8 star star star star star-half | Not publicly available | Companies with modern sales culture and businesses who want real-time insights | A built-in dispute management and real-time visibility | Users say it works slowly, customer support is slow | |
4.9 star star star star star | $30/user/mo $50/user/mo | Smaller sales teams | Powerful automation | Lesser user base and average user interface | |
4.7 star star star star star-half | Not publicly available | Companies with scalable needs | Automated Commission Calculations | Lack of filtering by date, no mobile app |
PRM Tool | Rating | Feature | Pro | Con | Mobile App | Integrations | Free Plan | Pricing |
---|---|---|---|---|---|---|---|---|
4.65 star star star star star-half | Org-wide alignment | User-friendly layout and database | Suboptimal as a personal CRM | square-check | Lack of tracking system | square-check | Team: $20/month Business: $45/month | |
4.7 star star star star star-half | Social Media Integration | Easy contact data collection | No marketing/sales features | square-check | Lack of tracking system | square-xmark 7-day trial | $12/month | |
4.75 star star star star star-half | Block Functions | High customization capability | Not a dedicated CRM | square-check | Limited | square-check | Plus: €7.50/month Business: €14/month | |
N/A | Open-source | Open-source flexibility | Requires extensive manual input | square-xmark | Limited | square-check Self-hosted | $9/month or $90/year | |
3.1 star star star | Simple iOS app | Ideal for non-tech-savvy users | iPhone only | square-check iOS only | Limited | square-xmark 1-month trial | $1.49/month or $14.99/month | |
3.6 star star star star-half | Smart Contact Management | Feature-rich and flexible | Reported bugs | square-check | Rich | square-xmark 7-day trial | Premium: $13.99/month Teams: $17.99/month | |
4.4 star star star star star-half | Customizable Interface | Customizable for teamwork | Pricey for personal use | square-check | Rich | square-xmark | Standard: $24/member Premium: $39/member | |
4.7 star star star star star-half | Integrated Calling | Integrated Calling | Too sales-oriented & pricey | square-check | Rich | square-xmark 14-day trial | Startup: $59/user/month Professional: $329/user/month | |
4.8 star star star star star | Business Card Scanning | Business Card Scanning | Mobile only | square-check | Limited | square-check | $9.99/month | |
4.45 star star star star star-half | 160+ app integrations | Comprehensive integrations | No free app version | square-check | Rich | square-xmark 14-day trial | $29.90/month or $24.90/month (billed annually) |
Capterra Rating | Free Trial | Free Plan | Starting Price (excluding the free plan) | Maximum Price (for the most expensive plan) | Best for | |
---|---|---|---|---|---|---|
4.5 star star star star star-half | square-check 14-day | square-check | €15/month/seat billed annually | €792/month/3 seats billed annually + €45/month for each extra seat | Versatility and free plan | |
4.2 star star star star | square-check 30-day | square-xmark But it offers reduced price to authorised nonprofit organisations | €25/user/month | €500/user/month billed annually (includes Einstein AI) | Best overall operational CRM | |
4.3 star star star star star-half | square-xmark | square-check Limited to 3 users | Comprehensive incentive management | €52/user/month billed annually | Small-medium businesses and automation | |
4.5 star star star star star-half | square-check 14-day | square-xmark | €14/seat/month billed annually | €99/seat/month billed annually | Sales teams and ease of use | |
4.1 star star star star | square-xmark | square-check Limited 10 users | $9.99/user/month billed annually | $64.99/user/month billed annually | Free plan for very small teams up to 10 |
CRM goal | Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months. | ||||
SMART Breakdown | 1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation). | 2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking. | 3. Achievable: A 10% increase is possible based on historical data and potential improvements. | 4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives. | 5. Time-bound: The 6-month timeframe creates urgency and a clear target date. |
Actions | Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation. | Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior. | Step 3: Develop targeted landing pages with clear calls to action for qualified leads. | Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up. | Step 5: Track and analyze campaign performance to identify areas for optimization. |
Outcomes | Increased sales and revenue | Improved marketing automation ROI | Marketing and sales alignment | Data-driven marketing optimization |